You can now update multiple entities in ForceManager simultaneously.

This feature can be found in the Import and Export menu in ForceManager Admin. You can use it to update as many fields as you need from your Accounts, Contacts and/or Opportunities simultaneously. Here's how it works:

You will find this feature especially useful when you need to modify one or more fields from numerous entities. This will also come in handy if you decide to add a new field to your Accounts, Contacts or Opportunities.

This new feature allows you to download an Excel with all the entities you need to modify, update the corresponding information in that same Excel file, and upload the file. The new information will be automatically updated in ForceManager.

Read the following article to understand how it works.

Know more

The improved version of our API library is already available. There, you will find the guidance you need to build integrations for ForceManager.

These are the main improvements that come with the new version:

• New APIs
• New documentation
• More examples

With the new version, admins will be able to build integrations without depending on the help from a ForceManager success agent.

Visit the APIs library:

API Documentation

This method simplifies the users' daily work by authenticating only once and keeps different app sessions activated. To see how it works, watch the following video:

From now on, you can access ForceManager with the same user and password you are already using for the rest of your Microsoft apps, thanks to a very smooth process and without the need to remember your credentials each time you want to access the platform.

Read our support article (link below) to understand this solution in more detail.

Know more

Business

With the new Bulk Update function, you now have the ability to change multiple user features through ForceManager Admin, all in one click. To perform actions such as assigning new responsibilities or deactivating multiple users, simply select the set of users you prefer and choose the related action.

The main actions you can do in bulk are the following:

• Deactivate several users when you have more than one user who no longer needs access to the platform.
• Activate several users - useful at times you’d like to reactivate several users who have been deactivated in the past.
• Edit users information, such as creating new teams or moving team members under different managers.
• Change email passwords, enabling the admin to send an email giving several users the ability to reset their passwords.

If you’d like to learn more, please read our Support Article

As June comes to an end, we want to share a brief summary of our latest improvements that will continue to add more value to your company. These updates are made with one clear objective: for you to maximize and get the most out of ForceManager CRM:

• New view for opportunities. Visualize your opportunities in pipeline format to have a 360 view of the status of your accounts. Read more.
• WhatsApp Integration. Now, you can communicate faster and easier with prospects and clients. With this new ForceManager and Whatsapp integration, you are a click away from your clients! Read more.
• New filter in the tasks section. Now, you can filter tasks by completion date. Plan your daily and upcoming tasks in a matter of seconds. Don’t lose track of any of your clients, and effectively monitor and follow up on each stage of your sales cycle.

See the status of your opportunities at a glance on your Android & iOS!

Other improvements & features in our latest release Android 3.42.0 and iOS 3.24.0

• [ANDROID] Dashboard quick creation: press the plus button in the Dashboard to add anything.
• [ANDROID/iOS] Schedule events/tasks using voice: we take care of linking relevant info and you can edit details using the keyboard.
• [ANDROID/iOS] More images in activities: add up to 10 images to any activity.
• [ANDROID/iOS] See who actually participated in a Zoom call: See in the activity detail, who actually participated in a Zoom call.
• [ANDROID/iOS] Performance improvements: speed, responsiveness and battery usage improved to make you go faster and close more deals.

Send a WhatsApp (or SMS) by just tapping on the phone number of your contact!

Other fixes/improvements in the iOS version 3.22.0 and Android version 3.39.3: 

• [iOS/ANDROID] If you create a goal or have a goal assigned from other users with GoalManager, it will be possible to see who is the person who created and assigned the goal.
• [iOS/ANDROID] We fixed minor bugs and improved the app performance overall, in particular, we made the Dashboard faster to load so you can manage your day in a snap
• [ANDROID] We reduced the size of our app to make it lighter to download and faster to use
• [ANDROID] New design for Drawer lateral menu, and the title bar of every section, we also improved aspects and colours inside each section of the app

We’re thrilled to announce that ForceManager is the first CRM to fully support the new amazing features of iOS 14 and iPad OS 14!

New features: Widgets for your Home screen, Scribble & Drawing support for iPad with Pencil, Quick Task/Event creation via voice on Calendar.

• WIDGETS: Say hello to our “Magic Widget” which adapts automatically to the situation. Instantly check-in, join a video call, drive to your next meeting or monitor your goals straight from your home screen.
• PENCIL SUPPORT – SCRIBBLE: On your iPad you will now be able to insert data on any form with your Pencil without typing, fill phone number on an account, details of an opportunity, or a visit report with your pencil (works only in English for now but soon Apple will release full support for other languages).
• PENCIL SUPPORT – DRAWING & SKETCHING:  You can now attach a drawing or sketch to any activity or check-in, simply tap on the “add a photo or drawing” button inside the activity detail – this feature is available on iPad but can also be used on iPhone if you use your finger to draw.
• QUICK VOICE TASK/EVENT CREATION: Go to the calendar, swipe on “Cognitive”, start talking and we will take care of the rest. CoreML by Apple and our AI algorithms will smartly create that appointment or remind you to create a follow up.

Find out more here --->   ForceManager for iOS 14 & iPad OS 14

Introducing our brand new integration with Microsoft Teams to let you and your team organise video calls with customers, share an invitation and automatically log activity from video calls straight from inside ForceManager web app! Just request an activation and you will be able to link your Microsoft Teams account to ForceManager.

Click here to find out more: Instantly create and share Microsoft Teams video calls

· Various bug fixes and improvements: We constantly apply various bug fixes and improvements, in particular in this version we improved our exporting routines of accounts to Excel files and fixed a few bugs on our custom field filter.

Now it’s easier than ever to look into your meetings with a laser focus view on what you actually need. We have implemented customized views into the Calendar module. Create a view in the web application and it will automatically be updated to your mobile devices!

Discover more here: How to create customized views in Calendar?